Should You Move Your Customer Service Operations to a Small Town?

It takes a lot of time and hard work to build a successful business. When deciding where to locate various parts of your business — or the whole thing — small towns may seem enticing because of their supportive local community and dirt cheap real estate. Let’s look at a few reasons you should move the customer service operation for your small business to a small town in order to make your business more successful — and maybe more fashionable, too.

Remote Opportunities

Regardless of the type of business you operate, you’re going to have customer service needs. Oftentimes that involves an inbound call center that serves as the first point of contact for customers when they have a question or concern. An omnichannel call center may handle inbound calls as well as outbound calls for blended call center applications, providing one central point of contact for everyone involved in your business.

Today’s inbound call center agents have the ability to communicate through various communication channels, including voice, email, SMS, messengers, and chat. This offers greater technological options to people of different generations, thereby broadening your startup’s appeal, which could make you a more successful entrepreneur. Your small town business can have a call center service that operates from anywhere in the world, so choose a contact center that is as flexible and up-to-date as your small town business idea and plant in a beautiful, up-and-coming small town.

Business Opportunities

If you live in a small town and want to open your own business, there are myriad tried-and-true ways to do so. Look no further for a list of business ideas for small towns that will thrive in your tight-knit, local community. Nobody knows your hometown better than you, so pick a small town business idea that you know will appeal to other members of your community.

Many rural areas lack some of the niche small businesses that find success in areas with high demand such as coffee shops, microbreweries, and bakeries. It may be hard for your brick-and-mortar to make enough money if there isn’t enough broad appeal, so think about combining multiple business ideas. A food truck slash ice cream shop? Absolutely! A flower shop slash bookstore! You got it. A hair salon slash clothing boutique slash gas station slash wine bar? Well…anything’s possible!

You don’t need to be in a big city to have a great business. In fact, you may have a more successful business somewhere cheaper. If there’s anything a small business owner looks for, it’s cutting costs at every opportunity. As you’re building your clientele, it’s best to have a more affordable rent or mortgage payment. Then if you want to expand your business to other areas, build a strong social media presence with great customer service, and soon your small community will grow beyond your wildest dreams.

Fashion Opportunities

Just because you’re in a small town doesn’t mean you can’t dress like a big city executive. In fact, you have even more of an opportunity to influence fashion trends in a rural area because there’s less competition. Show them that even companies that are based in a small town can be as up-to-date as those in a big city.

Optimizing your presentation is a great way to put your small business on a larger map. Your website, marketing emails, and individual business meetings all play a huge role in the overall view of your company. Whether you’re in an entry-level position or you’re the CEO, invest in high-quality plus size, straight size, or petite tops and blouses to ensure that you’re making the best impression at each encounter.

With startup costs necessitating a lot of money, it may seem daunting to build your wardrobe as well. Look for offers that include free shipping, final sale, or coupons so you can look your best while paying like you’re shopping at a thrift store. As an entrepreneur, you are your storefront. Look your best, feel your best, and soon your new business will soar above the rest.